Privacy Policy
Introduction
Creative Radiology is committed to protecting the privacy and security of all users, healthcare providers, and patients. This Privacy Policy explains how we collect, use, and protect your personal and medical information when you access our teleradiology services and AI-powered tools like RadCommand. By using our services, you agree to the terms outlined in this policy.
Information We Collect
Creative Radiology collects different types of information to enhance service efficiency and ensure compliance with healthcare regulations. Personal information, such as names, email addresses, and phone numbers, is collected when users contact us, register for services, or engage in professional collaborations. Medical and health-related data, including medical images, diagnostic reports, and relevant patient history, are processed under strict HIPAA compliance. Additionally, technical and usage data such as IP addresses, browser types, and log files are collected to improve system functionality and security.
How We Use Your Information
The information collected is used to provide and improve teleradiology services, optimize RadCommand’s AI capabilities, ensure compliance with healthcare regulations, and enhance technical support. It also helps in maintaining system security, preventing unauthorized access, and improving user experience. Creative Radiology does not sell or share personal or medical data with third parties for advertising or commercial purposes.
Data Security Measures
Creative Radiology employs strict security measures to protect all sensitive data. Advanced encryption ensures the secure transmission of medical information, while access controls restrict data access to authorized personnel only. HIPAA-compliant protocols are followed to maintain the confidentiality and integrity of patient data. Although no online system is entirely risk-free, continuous efforts are made to update security practices and minimize potential threats.
Information Sharing and Third-Party Access
Data may be shared with healthcare providers and hospitals for diagnostic purposes, legal authorities when required by law, and technology partners responsible for maintaining and improving system performance. Patient data is never shared for commercial, advertising, or non-medical purposes. All data-sharing practices comply with regulatory requirements to ensure the highest standards of privacy and security.
User Rights and Choices
Users have the right to access, correct, or request the deletion of their personal and medical data. Requests for data modifications or removals can be submitted to Creative Radiology through the provided contact information. Users also have control over cookie preferences and communication opt-outs, which can be managed through browser settings or by contacting support.
Use of Cookies and Tracking Technologies
Creative Radiology’s website uses cookies and similar tracking technologies to improve user experience, analyze website traffic, and optimize system performance. Users can modify their browser settings to manage or disable cookies according to their preferences.
Policy Updates and Changes
This Privacy Policy may be updated periodically to reflect changes in regulations, technology, or service offerings. The latest version will always be available on our website, and significant changes will be communicated through appropriate channels. Continued use of our services after updates constitutes acceptance of the revised policy
Contact Information
For questions, concerns, or data-related requests, users can contact Creative Radiology through the following:
Phone: 847 899 1478
Email: info@creativeradiology.com
Address: 33 W Higgins, Suite 5040 South Barrington, IL 60192
